Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange. There is a standard 20% restocking charge on all returns.
To be eligible for a return, your item must be unused and in new condition. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition is damaged or missing parts for reasons not due to our error you will receive a lower percent refund to cover the cost of the damage and or packaging.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at info@rangetacticalgear.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@rangetacticalgear.com and send your item to Range Tactical Gear 14525 JAMES RD, Rogers, MN 55374.
Gift Certificate
If the item was purchased with a gift certificate, you’ll receive a gift certificate credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping Returns
To return your product, you should ship your product to Range Tactical Gear 14525 JAMES RD, Rogers, MN 55374.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you’re returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@rangetacticalgear.com for questions related to refunds and returns.
